HOW DO I KNOW IF I'M ALREADY REGISTERED?
If you have never entered your contact information on this site
, then you are not registered. If you are an ADC member but did not enter the competition last year, you will still need to register and create an account. This account will be specific to the ADC Awards.
NOTE: If you have entered in the past year, your registration information is the same.
to go to the Password Reminder page and we'll send you an email with your password.
FORGOTTEN EMAIL ADDRESS?
If you have forgotten the email address you used when you registered, email your full name and company to firstname.lastname@example.org
WHERE ARE MY ENTRIES?
If you were in the middle of entering work last time you were on the site and did NOT complete payment, you will find your entries in your "Itemized List". If you have checked out and completed payment on entries, this work should be in your "Entry History". If you have "completed payment" this means you have reached the step where you selected either the online or offline payment option and submitted your request. This does not necessarily mean you have paid, since you may have selected offline payment. (See Payment Info
WHAT IS THE EARLY BIRD DISCOUNT AND HOW DO I GET IT?
This is a discount that we offer to those completing the entry process a few weeks prior to deadlines. Enter your work and check out on or before December 31st
, 2012 and receive 10% off your ENTIRE order!
WHAT DOES THE * NEXT TO MY ENTRY FEE(S) MEAN?
This indicates that the late fee has been applied. If you have NOT submitted all your entries in the system and completed the payment/checkout step until after the deadline, the late fee WILL be applied. ($35.00 per entry)
ARE THERE PAPER ENTRY FORMS TO FILL OUT?
No. The registration and entry creation process are all completed through the online system
. There are no paper forms to fill out. Please go through the entry process and print the forms (entry label, itemized list, package label, etc.) that the system generates for you.
WHAT FORMS ARE NEEDED TO REGISTER?
Annual Awards entrants will need to print out all of the forms provided on the site after submitting entry information. The forms that you need to prepare your entry package(s) for shipping to the ADC can be printed out from the "Entry Labels," "Package Slips" and "Itemized List" buttons. All of them are already filled out with the information that you provided throughout the registration process.
HOW DO I PRINT A FORM?
For each form, click on either the PDF or print icon displayed next to the name of the form ("Entry Labels," "Itemized List," etc.). Doing so launches the form in a separate window. You can then print it by using your browser's print command.
I FINISHED THE SUBMISSION PROCESS THE OTHER DAY, BUT I FORGOT TO PRINT OUT MY FORMS. HOW CAN I FIND THEM AGAIN?
Sign into your account with your email address and password. The following page will display a list of links on the right hand side of the page under "Quick Navigation." If you have completed the submission process, you will see the "Entry History" under this section. Click on this link and it will take you to a page where you will be able to print out any forms you need. Click on the appropriate one(s).
I CAN'T REMEMBER IF I PAID FOR MY ENTRIES ALREADY OR NOT. HOW CAN I FIND OUT?
Sign into your account with your email address and password. The following page will display a list of links on the right-hand side of the page under "Quick Navigation." If you do NOT have a link to "Entry History" under this section, you did NOT submit payment or select a payment option for your work. If you do see the "Entry History" link, please click on this. On the next page you will see which work has been paid for online (or if we have received offline payment) and if it has been processed at the ADC.
IF I SEND MY PACKAGE TODAY BUT IT GETS TO YOU AFTER THE DEADLINE DO I STILL HAVE TO PAY A LATE FEE?
No, as long as you finish the entry process by the deadline. Your package needs to be postmarked on or before the deadline.
Payment must be received by March 1, 2013
for your work to be judged and awarded in the Annual Awards.
ALL ADVERTISING CATEGORY ENTRIES MUST BE AT THE ADC GALLERY IN NEW YORK BY FEBRUARY 6, 2013. THIS YEAR WE WILL BE JUDGING IN COSTA RICA. IF THE WORK HAS NOT ARRIVED BY THIS DATE, IT WILL NOT BE JUDGED.
MY ACCOUNTING DEPARTMENT NEEDS TO HAVE A FEDERAL ID NUMBER AND INVOICE BEFORE THEY WILL ISSUE A CHECK.
Please email us at email@example.com
for our Federal ID number. Your invoices are emailed to you in your payment confirmation email, as an attachment. Please keep a copy for your records. If you need additional info, you may go to the "Entry History" page found in the "My Account" section of the registration site. Your itemized list(s) will also serve as your invoice. Please print all invoices for your records.
HOW DO I KNOW IF YOU HAVE RECEIVED MY PACKAGE(S) FOR THE ANNUAL AWARDS?
You will receive a confirmation email once your package is opened. Please do NOT call.
DO YOU HAVE TO BE AN ADC MEMBER TO ENTER?
No, non-members are also welcome to enter our Annual Awards competition.
DO ADC MEMBERS RECEIVE A DISCOUNT ON ENTRY FEES?
Discounts on entry fees are available to ADC Basic, Silver, Gold, and Platinum Corporate Members. For details, please go to the Fees page
DO I HAVE TO CHECK OUT ALL AT ONCE OR CAN I SELECT ENTRIES AND CHECK OUT IN DIFFERENT ORDERS?
Yes, you would click on the selected items and proceed to check out those selected entries.
IF I SEND A SELF-ADDRESSED, STAMPED ENVELOPE CAN I GET MY ENTRY RETURNED TO ME?
No. Due to the high volume of entries we receive, the ADC cannot return entries.
FOR SOME ANNUAL AWARDS CATEGORIES YOU REQUIRE 3-5 PIECES FOR A CAMPAIGN. OUR CAMPAIGN HAS SIX POSTERS, SO CAN I SUBMIT THEM AS ONE CAMPAIGN?
No. You can submit two separate campaign entries of three each. Or you can submit your best five to be judged.
FOR MY ANNUAL AWARDS PRINT ENTRIES, CAN I SEND A DIGITAL IMAGE ALONG WITH MY PRINTED PIECE IN CASE THE JUDGES WANT TO SEE IT PROJECTED AS WELL?
No. All print categories are judged only as flat art. No digital images or JPEGS will be allowed. If you submit flat art AND a digital image for the same entry, the digital image will be discarded. If the flat art and digital movie are intended to be judged in different categories, then each must have its own Entry Label and you must pay two fees. See Preparation page here
for more detail, or contact firstname.lastname@example.org
if your questions are unanswered.
FOR MY ANNUAL AWARDS ENTRIES, IF I HAVE A TRANSLATION, WHAT DO I DO?
For digital work please insert subtitles.
For print work please attach a translation to the FRONT of the piece.
HOW WILL I KNOW IF I WON ANY AWARDS?
Winners will be notified in March 2013 via email. All other entrants will be notified as soon as possible. Please do not call.
CAN I RECEIVE A RECEIPT OR INVOICE FOR MY RECORDS?
Your invoices are emailed to you in your payment confirmation email, as an attachment. Please keep a copy for your records. If you need additional info, you may go to the "Entry History" page found in the "My Account" section of the registration site. Your itemized list(s) will also serve as your invoice. Please print all invoices for your records.
WHAT BROWSERS AND OPERATING SYSTEMS ARE COMPATIBLE WITH THE ADC REGISTRATION SITE?
On Windows XP or higher: Firefox 3.0 or higher, Microsoft Internet Explorer 7 or higher.
On Macintosh System 10.x or higher: Apple Safari 3.0 or higher, Firefox 3.0 or higher.
WHAT PLUG-INS ARE NEEDED TO VIEW THE ADC REGISTRATION SITE?
The Flash Plug-In and Adobe Acrobat Reader are necessary to see elements of the site. Please download the Flash Plug In here http://www.adobe.com/downloads/
and Adobe Acrobat Reader here http://get.adobe.com/reader/
WHY CAN'T I SEE THE ENTIRE SCREEN?
If you can't see the entire screen, it may be because your monitor's screen resolution needs to be changed to a higher setting - 800 x 600 or greater.
At a higher resolution, everything onscreen (text, images, navigation buttons) is smaller, so more can fit on your display. But if the resolution is set too low - at 640 x 480, for example - then the objects are larger and not everything can fit on the screen. When this happens you have to scroll up, down, or sideways to see the web page.
Increasing your screen resolution will fix this. In fact, most web sites won't display properly at a resolution of 640 x 480. So adjusting your resolution will actually make all your web experiences more enjoyable.
HOW DO I CHANGE MY MONITOR'S RESOLUTION?
Go to the Start menu at the lower left of your screen
Select Settings and then Control Panel
Open the Display application
Choose the Settings tab at the top of the window
In the Desktop Area section, reset your monitor's display to 800 x 600 or greater
Click on the Apple icon at the upper left of your screen
Select Control Panels / Monitors and Sound from the pull-down list
In the Resolution section, reset your monitor's display to 800 x 600 or greater
If you can't see the entire page from top to bottom, simply use the scroll bar at the right of your screen to move up and down.
WHY DOES THE ADC COLLECT PERSONAL INFORMATION?
To save you time and make our entry process even easier to use, the ADC registration site allows you to create an Entrant ID using your personal information. Here's how it works: simply fill out a brief profile (your company name, address, phone number, and the person overseeing the entry process email and phone number), and then choose a password. The system saves your information. Next time you enter work into either the ADC Annual Awards or ADC Young Guns competition, you can simply enter this username and password, and the system will automatically look up the information it needs. This reduces the need for you to continually input your details.
Protecting your privacy is important to the ADC. We keep your personal information confidential, and the ADC does not share your personal information with the Annual Awards sponsors.
HOW DOES THE ADC REGISTRATION SITE PROTECT DATA?
Account data is protected by two independent security protocols: encryption of data, and a unique username and password combination chosen by the user. No account information can be accessed unless a registrant's username and password have been correctly entered.
WHAT ARE COOKIES?
A Cookie is a small piece of information that an Internet site sends to your browser to hold onto until it is time to read it. Computers other than those on the Internet can also send Cookies. Cookies can contain expiration dates and specific instructions on which web sites can read them.
HOW ARE COOKIES USED ON THE ADC REGISTRATION SITE?
The ADC Registration Site's Cookies expire every time you log out, time out or leave the Registration Site. ADC uses Cookie technology to identify your session when you connect to the ADC Registration Site. This information is stored on your computer's hard drive and cannot be accessed by unauthorized parties. Usernames and passwords are not stored locally on your computer. Since Cookies are required to log onto the ADC Registration Site, you MUST set your browser to accept cookies.
MY QUESTION IS NOT ANSWERED HERE. HOW CAN I CONTACT YOU?
If you still have questions about the Annual Awards, please email email@example.com
. If you are having technical
problems with the registration system, please send an email with details of your issue to firstname.lastname@example.org